Full Time Customer Service Assistant

  • Contract: Permanent
  • Salary: £16,500 p.a.
  • Location: Head Office
  • View Vacancy

We are looking for a motivated and organised person to join our small and friendly customer services team.

The Opportunity:

Sixty Stores Ltd is a multi-channel Ecommerce retail company based in Stratford upon Avon, Warwickshire. We sell a variety of products online in the home and garden sector via websites including Sheds.co.uk.

As a result of our continued growth, we are looking for a Customer Services Assistant to join our small and friendly customer services team. The new position is aimed at a motivated individual with good communication skills who wants to join a growing company and establish or further their career.

Role Responsibility

  • Answering inbound calls.
  • Dealing with inbound enquiries.
  • Responding to customer emails.
  • Managing workflows.
  • Managing and updating the companies CRM system.
  • Reporting to your manager.

The successful applicant will:

  • Be an excellent communicator.
  • Be organised and motivated.
  • Be accurate in your work, well presented, trustworthy and punctual.
  • Be willing to learn, grow and provide a consistently high level of service.
  • Be computer and IT literate with experience in using Microsoft Office products, with good language skills and an understanding of time management.
  • Be familiar with CRM systems for managing enquiries.

This role is for a full time position: Monday – Friday (9am-5pm)

To apply, please email us with your CV and covering letter to info@sixty.co.uk.